Privacy Policy

Introduction

Welcome to Xiangyihang Collaboration! We are committed to protecting your privacy and providing a secure, controlled collaboration environment. This Privacy Policy will help you understand the following:

• How we collect and use your personal information
• How we use Cookies and similar technologies
• How we share, transfer, and publicly disclose your personal information
• How we protect your personal information
• Your rights
• How we handle information of minors
• How this policy is updated
• How to contact us

Please read and understand this policy carefully before using Xiangyihang Collaboration. By agreeing to this Privacy Policy or actually using our services, you signify that you have fully understood and consented to our collection, use, storage, and protection of your personal information as described in this policy.

1. Information We Collect

To provide you with core features such as team collaboration, video conferencing, and file management, we may collect the following necessary information:

1.1 Information You Actively Provide

• Account Information: When you register for a Xiangyihang Collaboration account, you need to provide basic information such as your mobile number, email address, and team name.
• Profile Information: You may choose to provide auxiliary information such as an avatar, nickname, and job title to help team members identify you.
• Communication Content: Text, images, files, etc., that you post via chat channels, meetings, file comments (such data is visible only to team members by default).

1.2 Information We Automatically Collect

• Device Information: Including device model, operating system version, unique device identifier, IP address, etc., used to optimize compatibility and performance.
• Log Information: The time you use the service, frequency of feature usage, meeting duration, etc., used to analyze service stability and improve user experience.
• Network Information: Network type, carrier information, to ensure audio and video transmission quality.

2. Cookies and Similar Technologies

To simplify the login process, remember your preferences, and improve response speed, we store small text files called Cookies on your device. You can manage or disable Cookies according to your browser settings, but some features may be affected. We will not use Cookies for any purposes other than those described in this policy.

3. Sharing, Transfer, and Public Disclosure of Information

3.1 Sharing

We do not share your personal information with any third parties, except in the following circumstances:

• With your explicit consent or authorization;
• When required by laws, regulations, judicial authorities, or administrative agencies;
• Sharing with our affiliates: To facilitate unified service support, we may share necessary information with affiliates, but they remain bound by this policy;
• Sharing with partners: Solely to achieve the purposes described in this policy, we may engage third-party cloud service providers (such as Alibaba Cloud, Tencent Cloud) to provide data storage services, and such partners must comply with strict data confidentiality obligations.

3.2 Transfer

We will not transfer your personal information to any company, organization, or individual, except in cases involving mergers, acquisitions, asset transfers, or bankruptcy liquidation. If personal information transfer is involved, we will require the new entity to continue to be bound by this policy and will notify you in advance.

3.3 Public Disclosure

Unless required by law or necessary to protect major public interests, we will not publicly disclose your personal information.

4. Information Storage and Protection

Storage Location: In accordance with laws and regulations, we store user personal information collected within mainland China on servers located within mainland China and do not transfer it across borders.

Storage Period: We retain your personal information only for the duration of providing Xiangyihang Collaboration services and for the period required by law. After the retention period expires, data will be anonymized or deleted.

Security Measures: We use SSL/TLS encrypted transmission, data classification management, access control and auditing, regular security penetration testing, and other means to ensure information security. At the same time, we have established a comprehensive data security management system and regularly train employees on privacy protection awareness.

5. Your Rights

Under applicable privacy laws, you have the following rights:

• Access and Correction: You can access and modify your account information, avatar, etc., through the "Personal Settings" page.
• Right to Deletion: You may request deletion of your account or specific personal data (such as chat history), and we will respond within 15 working days.
• Withdraw Consent: For information collected based on consent, you may withdraw consent at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal.
• Account Deletion: You may request account deletion via our official email. After account deletion, all your information will be cleared (except as otherwise provided by law).

To exercise the above rights, please send an email to: [email protected] or contact us through the methods below.

6. Protection of Minors' Information

Our services are intended for adults and enterprise users. If you are a minor under the age of 14, please use our services under the guidance of a parent or guardian. We do not actively collect personal information from minors; if we discover such collection by mistake, we will delete it promptly.

7. Updates to the Privacy Policy

We may revise this Privacy Policy from time to time. For material changes (such as changes in the purpose or method of information collection), we will notify you via pop-ups, in-app messages, or announcements. The revised policy will take effect on the date of publication. Please check the latest version periodically.

8. Contact Us